Returns Policy

Returns and Refunds


If you are not entirely happy with your purchase, we are here to help. You have 14 days to return an item from the date of delivery. 

Return & Refund Policy


Returns Policy

Thank you for shopping at Family Seat. If you are not entirely happy with your purchase, we are here to help.

You have 14 days to return an item from the date of delivery. To be eligible for a return, your item must be unopened, unused, in the original packaging and in the same condition as you received it. Please also include your receipt or proof of purchase.

Refunds


Once we receive your item, we will inspect it and notify you of receipt.

If your return is approved, we will issue a refund to your original method of payment. In the case of credit card payment, you will receive credit within the time allowed by your card issuer.

Delivery


You will be responsible for paying any shipping costs for returning your item. Please note that shipping costs are non-refundable.

Contact Us

By Email

returns@familyseat.com

Return Address


Family Seat Limited
Unit B, 51 Chamberlayne Road
London
NW10 3ND

Our products, brands, domain names and literature (including websites) are protected by intellectual property rights including design registrations and rights, trademark and domain name registrations and copyrights, in many countries worldwide. All intellectual property rights are owned by Rymax Designs Limited and used exclusively by Family Seat Limited under licence.