Returns Policy

Returns and Refunds

If you are not entirely happy with your purchase, we are here to help. You have 14 days to return an item from the date of delivery. 

Return & Refund Policy

Returns Policy

Thank you for shopping at Family Seat. If you are not entirely happy with your purchase, we are here to help.

You have 14 days to return an item from the date of delivery. To be eligible for a return, your item must be unopened, unused, in the original packaging and in the same condition as you received it. Please also include your receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you of receipt.

If your return is approved, we will issue a refund to your original method of payment. In the case of credit card payment, you will receive credit within the time allowed by your card issuer.

Delivery

You will be responsible for paying any shipping costs for returning your item. Please note that shipping costs are non-refundable.

Contact Us

By Email

returns@familyseat.com

Return Address

Family Seat Limited
Unit B, 51 Chamberlayne Road
London
NW10 3ND