Delivery Information

Enjoy FREE UK Mainland Delivery on all orders.


Delivery within 3-5 working days. 

In a hurry? Next Working Day Delivery is available for just £3.95. (UK Mainland)


Delivery for the next working day is available on orders placed before 12pm Monday to Thursday. Orders placed after this time will be dispatched the following working day. Next day delivery is available to UK mainland addresses only.

Delivery to Highlands, Islands and Northern Ireland 


Free delivery within 5-7 working days. Orders received before 12pm Monday to Thursday will be dispatched the same day.

Delivery to Europe


Our shipping to Europe varies according to the destination.

Belgium, France, Germany, Luxembourg = £20.00
Netherlands, Republic of Ireland = £20.00
Austria, Denmark, Sweden £24.00
Portugal, Spain = £30.00
Norway, Switzerland = £35.00

Other locations

We do not currently deliver outside of the above stated countries but we are constantly expanding and hope to include more destinations in the future. Watch this space!

Delivery Partners


We ship via extremely reliable third party couriers including Royal Mail and DPD. As such, we have no control over when your goods will be delivered.

All deliveries must be signed for and Family Seat cannot be held responsible for failed deliveries. Please ensure that someone is available to accept and sign for the delivery at your stated address. You can always request delivery to a work address if no one is home during the day.

The address at which your payment card is registered must also be present on your order. Please also note that we do not deliver to Post Office boxes or shipping agent addresses.

Please make sure you keep the receipt e-mailed to you after your payment has been processed.

Force Majeure


Family Seat shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any events or circumstances beyond its reasonable control.

Whilst every reasonable effort shall be made to keep to any delivery date, time of delivery shall not be of the essence and Family Seat Limited shall not be liable for any losses, costs, damages or expenses incurred by the customer or any other person or company arising directly or indirectly out of any failure to meet any estimated delivery date. The risk in the goods shall pass from the company to the customer upon delivery of such goods to the customer.

Our products, brands, domain names and literature (including websites) are protected by intellectual property rights including design registrations and rights, trademark and domain name registrations and copyrights, in many countries worldwide. All intellectual property rights are owned by Rymax Designs Limited and used exclusively by Family Seat Limited under licence.